@article {BF-1314,
	title = {Australian rural fire services{\textquoteright} recognition and service awards for volunteers},
	journal = {Australian Journal of Emergency Management },
	volume = {20},
	number = {4},
	year = {2005},
	month = {2005},
	pages = {17-21},
	abstract = {All Australian rural fire services have recognition and
service award schemes for their volunteers. However,
there are considerable differences among the eight
agencies in the number of recognition opportunities
available, the variety of awards available, and the
minimum length of service required to qualify for
an award. It is suggested that fire services review
their recognition and award systems to maximise
the effectiveness of these schemes in contributing to
volunteer commitment and retention.},
	url = {http://www.ema.gov.au/www/emaweb/rwpattach.nsf/VAP/\%283273BD3F76A7A5DEDAE36942A54D7D90\%29~AJEM_Vol20_Issue4.pdf/$file/AJEM_Vol20_Issue4.pdf},
	author = {Jim McLennan and Bertoldi, M}
}
