@article {bnh-8340, title = {Setting expectations during volunteer recruitment and the first day experience: a preregistered experimental test of the met expectations hypothesis}, journal = {European Journal of Work and Organizational Psychology}, year = {2022}, month = {04/2022}, abstract = {

In a preregistered experimental study that draws from the met expectations hypothesis, we examined how volunteer recruitment messaging can shape expectations of new volunteers prior to their first day, and whether meeting or failing to meet expectations on the first day would affect satisfaction. By experimentally manipulating a recruitment poster, we set either a transactional (i.e., by volunteering, one can learn new skills) or a relational expectation (i.e., one can work in a team). Participants then viewed an experimentally determined vignette that depicted their first day as a volunteer as either being rich in, or bereft of, experiences of teamwork and learning new skills (crossed). We found that recruitment messaging strongly impacted the participants{\textquoteright} expectations of the volunteering experience prior to their first day. Neither meeting expectations regarding teamwork nor learning new skills played a statistically significant causal role in determining satisfaction. By contrast, richer experiences notwithstanding expectations, and especially those pertaining to learning new skills, were more important determinants of satisfaction. Polynomial regression analyses supported the experimental results, namely that experiences far more strongly determined satisfaction than did expectations. We conclude that providing richer experiences to volunteers is more important than expectation management for volunteer satisfaction.

}, keywords = {experiment, met expectations, preregistered, recruitment, volunteering}, doi = {https://doi.org/10.1080/1359432X.2022.2070478}, url = {https://www.tandfonline.com/doi/epub/10.1080/1359432X.2022.2070478?needAccess=true}, author = {Patrick Dunlop and Djurre Holtrop and Darja Kragt and Maryl{\`e}ne Gagn{\'e} and Hawa Muhammad Farid and Aleksandra Luksyte} } @article {bnh-8139, title = {Enabling sustainable emergency volunteering {\textendash} final project report}, number = {695}, year = {2021}, month = {08/2021}, institution = {Bushfire and Natural Hazards CRC}, address = {MELBOURNE}, abstract = {

The Enabling sustainable emergency volunteering project was jointly undertaken by researchers at RMIT University, the University of Western Australia, and Curtin University for the Bushfire and Natural Hazards Cooperative Research Centre (CRC). It is the only core project in the CRC{\textquoteright}s research cluster on Sustainable Volunteering that is in active research phase. The goal of this cluster was to improve the long-term sustainability of the volunteer workforce, and better engage the potential of volunteering to build disaster resilience in Australian communities.

The Enabling sustainable emergency volunteering project had two broad aims, each of which was addressed by a targeted package of work:

The project complemented other active CRC research projects, especially in the Emergency management capability cluster (e.g. Diversity and inclusion: building strength and capability and Catastrophic and cascading events: planning and capability projects).\ It also drew from work in two completed projects: the Bushfire CRC Volunteerism project (2003-2010) undertaken by researchers at La Trobe University and the Bushfire and Natural Hazards CRC Out of uniform: building community resilience through non-traditional volunteering project (2015-2017), which was a precursor to the Enabling sustainable emergency volunteering project based at RMIT University.\ 

This Final Report communicates the key activities and achievements of the Enabling sustainable emergency volunteering project in its entirety from July 2017, up to March 2021. It also describes a range of follow-on utilisation activities being undertaken from July 2020 to June 2021.

}, keywords = {Emergency, recruitment, sustainable, volunteering}, issn = {695}, author = {Blythe McLennan and Patrick Dunlop and Darja Kragt and Djurre Holtrop and Maryl{\`e}ne Gagn{\'e} and Aleksandra Luksyte and Hawa Farid} }