@article {bnh-3406, title = {Incident Management Approaches above the Incident Management Team Level in Australia}, journal = {Journal of Homeland Security and Emergency Management}, volume = {12}, year = {2015}, month = {04/2015}, pages = {101-119}, chapter = {101}, abstract = {

This paper discusses incident management strategies widely used above the incident management team (IMT) level in the four Australian States namely, Victoria, New South Wales, Tasmania and Queensland. It begins with an overview of how incident management approaches above the IMT might differ from the local IMT level. By exploring this difference, this paper provides an insight into how emergency management personnel working above or beyond the local IMT level often deal with large scale multiple emergency events and require an understanding of broader problems that they might confront in the future. Then, it provides an outline of how strategic emergency management objectives are addressed in the state level arrangements in aforementioned jurisdictions. Specifically, this includes response orientations, state level emergency management facilities, long term thinking, the management of stakeholder relationships, leadership, and organisational adaptation and capacity building. Later, some of the challenges associated with incident management above the IMT level are discussed. Finally, the paper concludes by discussing the implications of this study to the emergency management sector.

}, doi = {https://doi.org/10.1515/jhsem-2013-0054}, url = {https://www.degruyter.com/view/j/jhsem.2015.12.issue-1/jhsem-2013-0054/jhsem-2013-0054.xml}, author = {Bhandari, R and Owen, Christine and Cain Trist} } @article {bnh-3408, title = {Role Clarity, Swift Trust and Multi-Agency Coordination}, journal = {Journal of Contingencies and Crisis Management}, volume = {23}, year = {2015}, month = {03/2015}, pages = {29-35}, chapter = {29}, abstract = {

The purpose of this paper was to further the understanding of swift trust in temporary organizations by examining the role swift trust plays in emergency management coordination and how role clarity acts as an enabler within temporary organizational configurations. A qualitative interview study was conducted with 32 liaison officers working in three strategic-level emergency operations centres in Australia. Role clarity was identified as an important factor in the successful formation of emergency management temporary organizations by emergency services and critical infrastructure liaison officers working in multi-agency arrangements. By providing role clarity, liaison officers may enable collaborative working practices among organizations involved in emergency management and thus facilitate multi-agency coordination. The function of role clarity in the context of swift trust is largely overlooked in emergency management. Therefore, this study has contributed to the knowledge of swift trust by empirically verifying the impact of role clarity by liaison officers working in the research setting.

}, doi = {10.1111/1468-5973.12072}, url = {http://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12072/abstract}, author = {Steve Curnin and Owen, Christine and Paton, Douglas and Cain Trist and David Parsons} }