@article {bnh-6566,
	title = {Using the human centred design method to develop tools for non-technical skills in emergency management},
	number = {532},
	year = {2020},
	month = {01/2020},
	institution = {Bushfire \& Natural Hazards CRC},
	address = {Melbourne},
	abstract = {<p>Human Centred Design (HCD) is a widely used design process that seeks to ensure that products are designed to efficiently and effectively support the needs of the human user.\&nbsp; At the heart of the HCD process is an iterative cycle of development and testing in conjunction with end-users.\&nbsp; This places the humans who play such a central role in emergency management at the centre of the design activity.\&nbsp; The BNHCRC project: team monitoring, decision making and organisational learning has used the human centred design approach to develop a number of tools that support human decision making and team management during emergencies.\&nbsp; This report introduces the human centred design process and shows how it was used to develop the decision making and team management tools.</p>},
	keywords = {Decision making, education, Emergency management, human centred design, team management},
	issn = {532},
	author = {Christopher Bearman and Brooks, B and Owen, Christine and Steve Curnin}
}
